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About Protection 1ST

Relax and enjoy your new home furnishings.


You invest a lot of your time and money to find just the right furniture for your home. Don’t let a mishap ruin that investment. Help protect the appearance of your new furniture with a Protection 1ST plan. Keep life’s little mishaps from becoming big problems. If the unexpected happens, call our Service Center’s 800 number for expert help with any problem covered by your Protection Plan. If a technician is needed, we will dispatch a certified, insured technician to perform the work in your home. If we can’t help with the problem, we’ll replace the item at its original value at no cost to you.


Whether your purchase is fabric, leather or vinyl upholstery, area rugs, wood or other solid surface furniture, a Protection 1ST Plan will help protect it so you don’t have to worry about it.


WHAT IS COVERED

Maximum Protection Plan Coverage

(Fabric, Leather and Vinyl Upholstery, Solid Surface Furniture or Area Rugs)

Mechanical and Structural Break-Downs:

  • Breakage of frames or springs
  • Breakage of panels*
  • Breakage of mechanisms including sleeper mechanisms, reclining mechanisms and heating and vibrating mechanisms
  • Failure of integral electrical components
  • Lifting of veneers*
  • Warping*
  • Loss of silvering on mirrors*

Unintentional and Accidental Damage from Handling, Including Stains:

  • Dye transfer onto surface of upholstery
  • Punctures, rips or burns
  • Liquid marks, rings, or household heat marks*
  • Gouges, dents, scratches or chips that penetrate the finish exposing the substrate*
  • Nail polish remover*
  • Checking, cracking, bubbling or peeling of finish caused by a specific incident*
  • Glass or mirror chipping, breakage or scratches*


Assurance Protection Plan Coverage

(Fabric, Leather and Vinyl Upholstery or Solid Surface Furniture)

Mechanical and Structural Break-Downs as a result of:

DOES NOT INCLUDE: Breakage of frames, panels, springs or area rugs

  • Breakage of mechanisms including sleeper mechanisms, reclining mechanisms and heating and vibrating mechanisms
  • Failure of integral electrical components
  • Lifting of veneers*
  • Warping*
  • Loss of silvering on mirrors*

Unintentional and Accidental Damage from Handling, Including Stains:

  • Dye transfer onto surface of upholstery
  • Punctures, rips or burns
  • Liquid marks, rings, or household heat marks*
  • Gouges, dents, scratches or chips that penetrate the finish exposing the substrate*
  • Nail polish remover*
  • Checking, cracking, bubbling or peeling of finish caused by a specific incident*
  • Glass or mirror chipping, breakage or scratches*




* Coverage offered on Combination protection plans only.
This promotional piece does not represent an agreement for coverage. Exclusions and limitations may apply. Please refer to your protection plan document for specific coverage details. Coverage is provided by National Product Care Company and in AZ, FL, OK, and WI by Service Saver, Incorporated, 175 West Jackson Blvd., Chicago, IL, 800-209-6206. Administered by Montage, Inc., 3050 Centre Pointe Dr., Ste. 50, Roseville, MN 55113. 1-800-995-2229



TOP 10 REASONS WHY YOU NEED A PROTECTION PLAN


You want to keep your new furniture looking new.

You've found just the right furniture for your home and you want to keep it that way. Your purchase of a protection plan gives you access to furniture experts who can help keep your furniture looking good longer.

You want to live in your living room.

Your protection plan will put your mind at ease so you can enjoy your children and your guests without worrying about that plate of appetizers teetering on their lap.

You own one or more of the following: Pens, popsicles, or pets.

Most Protection 1st protection plans cover ink, food and beverages and pet bodily fluids - refer to your plan for specific coverage details.

You think slipcovers are tacky.

Our stain and damage coverage is so great that you can trash that floral slipcover in favor of a new lamp to accessorize your new furniture.

You like being able to get help when you need it.

Our furniture experts offer live, fast and friendly service when you need help with a problem covered by your protection plan. You also can file claims online or via e-mail.

You know that you'll have your furniture longer than a year.

The length of most manufacturers' warranties. Chances are, you will experience a problem after your furniture's 1-year manufacturer warranty has expired. Protection 1st protection plans offer 5-year coverage on furniture and 10-year coverage for mattresses.

You recognize that a protection plan could save you money in the long run.

Just one technician repair or part or piece replacement will easily make up the small purchase price of a Protection 1st protection plan.

You know there's no use crying over spilled milk...or juice...or wine.

Life's too short to worry about spots and spills. Just let us know what happened, and we'll do the "dirty work" for you.

You realize that you're not a spot or stain removal expert.

The Protection 1st customer service center experts will offer you products, tips and support for taking care of many problems yourself.

You like the security of knowing your furniture will be replaced.

If our experts are not able to solve your covered problem. No worries, no problem.